beyond the red envelope
if you’re like millions of americans, you probably use the netflix service for your movie rentals. ever wonder what magic happens to get your dvd back to netflix quickly so you can get another in a couple of days? one lucky chicago tribune reporter got a special visit to one of netflix’s secret warehouse , here are some interesting tibits:
- all 58 of the netflix warehouse locations are kept secret, employees are required to sign a confidentiality agreement that they will not reveal the location
- one of the reasons the locations are kept secret is the fear of people stopping by the warehouse to drop of the dvd
- it doesn’t matter what time you put your dvd in the mail, a van picks up from the post office box at 3am and drops off 5pm once a day
- actual humans inspect and clean each dvd, going through at least 650 dvds per hour with a total of 60,000 per day at the chicago warehouse
- customer put all kinds of crap in the sleeve, pictures, complaints, etc
- after 65 minutes of sorting, the sorters do some organized stretching!
- after the human inspect, a machine sorts and inserts the dvd into envelope by zip code. then off it goes back to the post office
photo courtsey of amarand agasi
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